PowerPoint-AURAMA005 Manage complex customer issues in an automotive workplace Learner Guide Core units BSBMKG541 Identify and

Core units BSBMKG541 Identify and evaluate marketing opportunities BSBMKG542 Establish and monitor the marketing mix BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work Elective units BSBMKG543 Plan and interpret market research Group A BSBMKG545 Conduct marketing audits Group A BSBMKG546 Develop social media engagement plans Group A BSBMKG550 Promote products and services to international markets Group A BSBCMM511 Communicate with influence Group B BSBCRT512 Originate and develop concepts Group B BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

set up and test computing devices UEECS0022 Install and configure a client computer operating system and software UEECS0032 Support computer hardware and software for engineering applications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0069 Troubleshoot digital sub-systems UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEEEC0059 Repair routine business equipment faults UEEEC0065 Solve problems in basic electronic circuits UEEEC0067 Troubleshoot basic amplifier circuits UEECD0010 Compile and produce an energy sector detailed report UEECD0013 Develop and implement energy sector maintenance programs UEECD0047 Supervise and coordinate energy sector work activities UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID003 Provide first aid RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIEGS202E Conduct field work RIIEGS301D Operate and maintain instruments and field equipment RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIERR202E Contribute to the control of emergencies and critical situations RIIQUA201E Maintain and monitor site quality standards RIIRIS202E Respond to site based spills RIISTD202D Collect routine site samples RIIVEH305F Operate and maintain a four wheel drive vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

development and wellbeing CHCECE047 Analyse information to inform learning CHCECE049 Embed sustainable practices in service operations HLTWHS003 Maintain work health and safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Readiness and Equity

PowerPoint-AURAMA005 Manage complex customer issues in an automotive workplace Learner Guide Core units BSBMKG541 Identify andOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered