SCORM Compliant Package-BSBTEC501 Develop and implement an e-commerce strategy HLTINFCOV001 CHCLEG003 Manage legal and ethical

CHCLEG003 Manage legal and ethical compliance

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming technique ICTSAS432 Identify and resolve client ICT problems Elective units ICTNWK420 Install and configure virtual machines ICTNWK421 Install

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHGAM001 Provide responsible gambling services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBTEC501 Develop and implement an e-commerce strategy HLTINFCOV001 CHCLEG003 Manage legal and ethical* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.