Vocational Placement Kit-SITSS00036 Customer Service Skill Set New Unit-April 2024 Units of competency CHCYTH011 Work

Units of competency CHCYTH011 Work effectively with young people and their families CHCCOM002 Use communication to build relationships CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICCM206D Support plant operations RIICRC312E Set up and maintain concrete paver stringlines RIICCM208D Carry out basic levelling RIICCM201D Carry out measurements and calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

build and test network servers ICTNWK546 Manage network security ICTNWK557 Configure and manage advanced virtual computing environments ICTNWK559 Install an enterprise virtual computing environment ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTSAS530 Use network tools (Release 1) Group O ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Core units BSBWHS201 Contribute to health and safety of self and others SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SHBXCCS001 Conduct salon financial transactions SHBXCCS004 Recommend products and services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SIRRMER001 Produce visual merchandise displays SIRXIND003 Organise personal work requirements SIRXSLS001 Sell to the retail customer Elective units BSBSUS201 Participate in environmentally sustainable work practices ICTWEB201 Use social media tools for collaboration and engagement SHBBMUP001 Apply eyelash extensions SHBBRES001 Research and apply beauty industry information SHBBSKS001 Pierce ear lobes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBHRM521 Facilitate performance development processes BSBHRM522 Manage employee and industrial relations BSBHRM523 Coordinate the learning and development of teams and individuals BSBHRM524 Coordinate workforce plan implementation BSBHRM527 Coordinate human resource functions and processes BSBOPS504 Manage business risk BSBWHS411 Implement and monitor WHS policies

Vocational Placement Kit-SITSS00036 Customer Service Skill Set New Unit-April 2024 Units of competency CHCYTH011 WorkA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.