Unit Knowledge Guide-SITXCCS014 Provide service to customers Sale selection and induction of staff

selection and induction of staff Group B BSBINN301 Promote innovation in a team environment Group B BSBLDR402 Lead effective workplace relationships Group B BSBMGT402 Implement operational plan Group B BSBRES411 Analyse and present research information Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSACC624 Monitor corporate governance activities FNSINC601 Apply economic principles to work in the financial services industry FNSINC602 Interpret and use financial statistics and tools Elective Units FNSACC601 Prepare and administer tax documentation for legal entities FNSACC602 Audit and report on financial systems and record FNSACC603 Implement tax plans and evaluate tax obligations FNSACC605 Implement organisational improvement programs FNSACC606 Conduct internal audit FNSACC608 Develop and manage financial systems FNSACC609 Evaluate financial risk FNSACC610 Develop and implement financial strategies FNSACC613 Prepare and analyse management accounting information FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law Additional electives FNSTPB505 Apply legal principles in property law FNSINC602 Interpret and use financial statistics and tools FNSORG602 Develop and manage financial systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

sterilisation and packaging processes HLTWHS003 Maintain work health and safety HLTWHS005 Conduct manual tasks safely Elective units BSBHRM405 Support the recruitment

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK409 Supervise work routines and staff performance BSBHRM415 Coordinate recruitment and onboarding BSBLDR414 Lead team effectiveness Electives AHCWRK404 Implement quality assurance procedures AHCPCM404 Recommend plants and cultural practices SIRRINV002 Control stock AHCBIO401 Plan and implement a biosecurity program AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS517 Monitor and review business performance BSBTWK401 Build and maintain business relationships BSBOPS403 Apply business risk management processes If you require RPL Kits with comprehensive benchmarking

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURVTN003 Remove and store vehicle body components AURVTN007 Remove and clean salvageable vehicle components AURVTN137 Test vehicle components for correct operation AURAFA001 Use numbers in an automotive workplace AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Unit Knowledge Guide-SITXCCS014 Provide service to customers Sale selection and induction of staffOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner