Training and Assessment Strategy-SIRSS00019 Implement social media and online customer engagement Skill Set SLE grief and trauma HLTAHW031 Provide

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

determine the cause and rectify excessive emission levels on diesel engine systems RIIDES305D Inspect

configure and test advanced internetwork routing solutions ICTNWK611 Configure call processing network elements for secure VoIP networks ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SIRSS00019 Implement social media and online customer engagement Skill Set SLE grief and trauma HLTAHW031 ProvideYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.