Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) implement and evaluate an incident

implement and evaluate an incident response plan ICTSAS526 Review and update disaster recovery and contingency plans ICTSAS530 Use network tools Group N ICTSAD501 Model data objects Group M ICTSAD502 Model data processes Group M ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives ICTDBS507 Integrate databases with websites ICTCYS407 Gather

implement and monitor energy management MSS405087 Investigate energy management as a business issue * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITHFAB005 Prepare and serve espresso coffee HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCLSC501 Survey and establish site levels AHCLSC502 Manage landscape projects AHCPCM503 Specify plants for landscapes AHCPCM504 Design specialised landscape AHCPER401 Provide advice on permaculture principles and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment Elective units MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) implement and evaluate an incidentOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce