Assessment Kit-SIRSS00025 Retail Customer Relationship Skill Set CPC organise and facilitate learning in

organise and facilitate learning in the workplace TAEDES401 Design and develop learning programs TAEDES402 Use training packages and accredited courses to meet client needs TAELLN411 Address adult language

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK409 Supervise work routines and staff performance BSBHRM415 Coordinate recruitment and onboarding BSBLDR414 Lead team effectiveness Electives AHCWRK404 Implement quality assurance procedures AHCPCM404 Recommend plants and cultural practices SIRRINV002 Control stock AHCBIO401 Plan and implement a biosecurity program AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS517 Monitor and review business performance BSBTWK401 Build and maintain business relationships BSBOPS403 Apply business risk management processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS402051 Apply quality standards MSFGN4001 Research and meet ethical and compliance requirements MSFGN3004 Resolve quality and compliance issues MSFFT4007 Sample

Industry consultation

Units of competency SISCAQU002 Perform basic water rescues PUAEME003C Administer oxygen in an emergency situation SISCAQU007 Perform advanced water rescues PUAEME001B Provide emergency care SISCAQU006 Supervise clients in aquatic locations HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SIRSS00025 Retail Customer Relationship Skill Set CPC organise and facilitate learning inOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of