RPL Kit-HLTADM008 Administer and coordinate Telehealth services MSM Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMKG552 Design and develop marketing communication plans BSBMKG555 Write persuasive copy BSBPMG430 Undertake project work BSBMKG542 Establish and monitor the marketing mix BSBMKG541 Identify and evaluate marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIG0003 Work effectively in the aviation industry TLIE2007 Use communications systems TLIO1002 Follow security procedures when working with passengers and personnel Electives TLIC1051 Operate commercial vehicle TLID0021 Store and handle dangerous goods and hazardous substances TLIF2018 Operate firefighting equipment TLIK2010 Use infotechnology devices in the workplace AVIE0003 Operate aeronautical radio * We can develop additional elective units that are not listed on request (Please contact us for further information)

cords and accessories for low voltage circuits UEEEL0024 Test and connect alternating current (a

Core units SHBBCCS004 Demonstrate retail skin care products SHBBCCS005 Advise on beauty products and services SHBBMUP009 Design and apply make-up SHBXCCS007 Conduct salon financial transactions SHBXIND003 Comply with organisational requirements within a personal services environment SHBXIND005 Communicate as part of a salon team SHBXWHS003 Apply safe hygiene

RPL Kit-HLTADM008 Administer and coordinate Telehealth services MSM Units of competency BSBOPS404 ImplementEmpower Your Learners with Foundational Excellence In today's evolving vocational education and training environment, the identification and support of learners' Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQA's LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational