SCORM Compliant Package-VU23536 Observe and report on workplace activities MSM Core units AURAEA002 Follow environmental

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETU103 Service air conditioning and HVAC systems AURETU104 Diagnose and repair air conditioning and HVAC components AURTTA118 Develop and carry out diagnostic test strategies Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR011 Install basic ancillary electrical systems and components AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCASW302 Relate Aboriginal culture to sites work AHCILM306 Follow Aboriginal cultural protocols AHCASW303 Identify and record Aboriginal sites

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAACT411 Use acting techniques in performance CUAMPF412 Develop and apply stagecraft skills CUAACT311 Develop basic acting techniques for performance CUAWHS312 Apply work health and safety practices CUAPRF314 Develop audition techniques CUAIND412 Provide freelance services * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCMOM201 Operate two wheel motorbikes AHCMOM202 Operate tractors AHCPCM303 Identify plant specimens AHCPCM305 Implement a plant nutrition program AHCPGD404 Plan a plant establishment program AHCIRG338 Troubleshoot irrigation systems AHCIRG346 Operate pressurised irrigation systems AHCLSK301 Administer medication to livestock * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23536 Observe and report on workplace activities MSM Core units AURAEA002 Follow environmental* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.