Assessment Kit-MSMSUP390 Use structured problem-solving tools New Product Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS411 Implement and monitor WHS policies

configure and test multimedia components UEEDV0004 Install and connect data and voice communication equipment UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0003 Assemble and set up basic security systems UEEEC0066 Troubleshoot amplifiers in an electronic apparatus UEEIC0002 Assemble

accessories and materials for energy sector work activities UEECD0025 Lay wiring/cabling and terminate accessories for extra-low voltage (ELV) circuits UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Core units BSBOPS403 Apply business risk management processes HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety SISSSCO002 Work in a community coaching role SISSSCO003 Meet participant coaching needs SISSSCO005 Continuously improve coaching skills and knowledge Electives SISSSCO012 Coach sport participants up to an intermediate level BSBOPS405 Organise business meetings SISSSOF001 Work as an official in sport SISSSOF002 Continuously improve officiating skills and knowledge * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-MSMSUP390 Use structured problem-solving tools New Product Core units FNSCRD401 Assess creditOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of