Training and Assessment Strategy-RII20715 Certificate II in Civil Construction Diploma Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

privacy and security within the medical environment BSBMED304 Assist in controlling stocks and supplies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR502 Lead and manage team effectiveness ICTICT608 Interact with clients on a business level ICTICT610 Manage copyright

Units of competency AHCIRG215 Assist with low volume irrigation operations AHCIRG217 Assist with pressurised irrigation operations FBPVIT2004 Pick grapes by hand AHCMOM202 Operate tractors FBPVIT2008 Train vines FBPVIT2018 Support mechanical harvesting operations FBPVIT2009 Plant vines by hand FBPVIT2015 Carry out basic canopy maintenance AHCPHT201 Plant horticultural crops FBPWIN2001 Perform effectively in a wine industry workplace BSBWHS301 Maintain workplace safety FBPVIT2003 Hand prune vines * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and specify trees AHCARB509 Develop an arboricultural impact assessment report AHCARB510 Specify and audit tree work AHCARB513 Examine and assess trees AHCARB514 Diagnose tree diseases AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Training and Assessment Strategy-RII20715 Certificate II in Civil Construction Diploma Core units BSBCUE203 Conduct customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.