Learning and Assessment Kit-HLT23215 Certificate II in Health Support Services Sale Core units BSBXCM401 Apply communication

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units FNSASIC311 Establish client relationship and analyse needs FNSASIC312 Provide personal advice on non-relevant financial products FNSASIC314 Provide Tier 2 general advice in general insurance BSBDAT501 Analyse data BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBOPS402 Coordinate business operational plans BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

alter and dismantle scaffolding intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCSC2001 Handle and position scaffolding tools

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCCCS036 Support relationships with carer and family CHCCCS038 Facilitate the empowerment of people receiving support CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA047 Engage with clinical supervision and delegation HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS002 Follow safe work practices for direct client care Elective units HLTAHA029 Support independence and community participation HLTAHA031 Assist in rehabilitation programs HLTAHA033 Conduct group sessions for individual outcomes HLTAHA038 Support the use of orthoses or prostheses HLTAHA044 Work within a community rehabilitation environment CHCCCS002 Assist with movement CHCCCS040 Support independence and wellbeing CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

safety and wellbeing CHCECE032 Nurture babies and toddlers CHCECE033 Develop positive and respectful relationships with children CHCECE035 Support the holistic learning and development of children CHCECE034 Use an approved learning framework to guide practice CHCECE036 Provide experiences to support children’s play and learning CHCECE037 Support children to connect with the natural environment CHCECE038 Observe children to inform practice CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures CHCECE055 Meet legal and ethical obligations in children’s education and care CHCCEC056 Work effectively in children’s education and care CHCPRT001 Identify and respond to children and young people at risk HLTAID012 Provide First Aid in an education and care setting

Units of competency TAEDEL404A Mentor in the workplace CHCADV005 Provide systems advocacy services BSBMGT605 Provide leadership across the organisation CHCPRP001 Develop and maintain networks and collaborative partnerships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-HLT23215 Certificate II in Health Support Services Sale Core units BSBXCM401 Apply communicationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to