Learner Guide-RIIMPO320F Conduct civil construction excavator operations New Unit-April 2024 Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

data and internet protocol network solutions ICTSUS812 Lead applied research in ICT sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

We hire subject matter experts to write our learning guides to ensure they are industry and workplace relevant and current

Core units AHCBEK203 Open and reassemble a beehive AHCBEK205 Prepare and use a bee smoker AHCBEK206 Assemble and maintain beekeeping components AHCBEK301 Manage honey bee swarms AHCBEK302 Manipulate honey bee brood AHCBEK303 Re-queen a honey bee colony AHCBEK304 Remove a honey crop from a hive AHCBEK311 Transport bee hives by road to new apiary site AHCBEK312 Extract honey AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK405 Select and establish an apiary site AHCWHS301 Contribute to work health and safety processes AHCWRK306 Comply with industry quality assurance requirements Elective units AHCBEK307 Collect and store propolis AHCBEK308 Produce and harvest royal jelly AHCBEK309 Trap and store pollen AHCBEK310 Process raw wax into moulds AHCBEK402 Perform queen bee artificial insemination * We can develop additional elective units that are not listed on request (Please contact us for further information)

MEM18055 Dismantle

Learner Guide-RIIMPO320F Conduct civil construction excavator operations New Unit-April 2024 Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce