LLND Kit-SITXCCS002 Provide visitor information SIR Units of competency MSS017010 Determine

Units of competency MSS017010 Determine process loss through mass or energy balancing * We can develop additional elective units that are not listed on request (Please contact us for further information)

service and maintain variable refrigerant flow air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT512 Originate and develop concepts BSBXCS402 Promote workplace cyber security awareness and best practices BSBXTW401 Lead and facilitate a team ICTICT517 Match ICT needs with the strategic direction of the organisation ICTICT532 Apply IP

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSFFM3011 Measure and draw site layout for manufactured furniture products MSFID4014 Produce digital models and documentation for interior design projects MSFID4022 Prepare quotation and contract documentation for design projects MSFKB3010 Detail cabinet construction requirements MSFKB3011 Plan kitchen and bathroom projects MSFKB4009 Determine spatial planning considerations for kitchen designs MSFKB4010 Determine spatial planning considerations for bathroom design MSFKB4011 Design ancillary residential cabinetry MSFKB4013 Document residential building services MSFKB4015 Research and recommend materials

LLND Kit-SITXCCS002 Provide visitor information SIR Units of competency MSS017010 DetermineEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational