Assessment Kit-BSBOPS505 Manage organisational customer service SHB negotiate and refine a design

negotiate and refine a design brief BSBDES602 Research global design trends BSBINN801 Lead innovative thinking and practice BSBSUS501 Develop workplace policy and procedures for sustainability BSBDES501 Implement design solutions BSBINM601 Manage knowledge and information BSBMGT616 Develop and implement strategic plans BSBFIM601 Manage finances BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan BSBMKG609 Develop a marketing plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

appliances

Units of competency ICTCBL249 Haul underground cable for installation and maintenance work ICTCBL253 Construct underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTCBL211 Install an above ground equipment enclosure ICTPMG201 Prepare site for support installation ICTCBL250 Haul and fix aerial cable ICTTEN318 Inspect

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

Units of competency BSBTEC202 Use digital technologies to communicate in a work environment BSBDAT201 Collect and record data SIRXCEG002 Assist with customer difficulties SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBOPS505 Manage organisational customer service SHB negotiate and refine a designOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of