Learner Resources-SIR40216 Certificate IV in Community Pharmacy Dispensary SIR Core units BSBXCM401 Apply communication

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units FNSASIC311 Establish client relationship and analyse needs FNSASIC312 Provide personal advice on non-relevant financial products FNSASIC314 Provide Tier 2 general advice in general insurance BSBDAT501 Analyse data BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBOPS402 Coordinate business operational plans BSBPEF402 Develop personal work priorities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBUS402 Cost a project AHCPCM401 Recommend plants and cultural practices AHCPCM402 Develop a soil health and plant nutrition program AHCPGD402 Plan a plant establishment program AHCTRF401 Develop a sports turf maintenance program AHCWHS401 Maintain work health and safety processes PSPPM402B Manage simple projects Elective units AHCCHM403 Prepare safe operating procedures for calibration of equipment AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG402 Determine hydraulic parameters for an irrigation system AHCIRG431 Supervise irrigation system installation AHCLSC401 Supervise landscape project works AHCMOM401 Conduct major repair and overhaul of machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

measure and calculate with routine metric measurements for work FSKNUM016 Interpret

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITXCOM007 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIR40216 Certificate IV in Community Pharmacy Dispensary SIR Core units BSBXCM401 Apply communicationOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all