Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set Qualification Core units BSBCMM401 Make a

Core units BSBCMM401 Make a presentation BSBCRT401 Lead effective workplace relationships BSBMGT407 Apply digital solutions to work processes BSBMKG417 Apply marketing communication across a convergent industry BSBMKG418 Develop and apply knowledge of marketing communication industry Elective units BSBFIA412 Report on Financial Activity BSBADM405 Organise Meetings BSBADV404 Schedule Advertisements BSBMKG413 Promote products and services BSBPRO401 Develop product knowledge BSBWRT401 Write complex documents BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness and recreation industry knowledge Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR201 Manage personal stress in the workplace CHCCOM001 Provide first point of contact FSKDIG03 Use digital technology for routine workplace tasks FSKLRG09 Use strategies to respond to routine workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF306 Prepare sports turf surfaces for play AHCTRF307 Construct turf playing surfaces AHCTRF308 Establish turf AHCTRF310 Monitor turf health AHCTRF311 Renovate sports turf AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPGD203 Prune shrubs and small trees AHCSOL401 Sample soils and interpret results AHCWRK305 Coordinate work site activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBRSK501 Manage risk HLTWHS004 Manage work health and safety CHCLEG003 Manage legal and ethical compliance * We can develop additional elective units that are not listed on request (Please contact us for further information)

c power supplies UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECO0015 Provide quotations for installation or service jobs UEECO0017 Source and purchase material/parts for installation or service jobs UEEAS0001 Assemble electronic components UEECS0028 Select

Vocational Placement Kit-SITSS00035 Customer Service Management Skill Set Qualification Core units BSBCMM401 Make aA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.