Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Self-Study Guide ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTGAM418 Use simple modelling for animation ICTGAM420 Produce interactive games ICTGAM421 Identify and apply games design and game play principles ICTGAM426 Write narrative scripts for interactive games ICTGAM427 Use 3-D software interface and toolsets ICTICT433 Build graphical user interfaces ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Units of competency AHCBUS518 Prepare and monitor budgets and financial reports CHCMGT007 Work effectively with the Board of an organisation AHCBUS511 Manage enterprise staff requirements AHCWHS401 Maintain work health and safety processes If you require RPL Kits with comprehensive benchmarking

ethics and privacy in an ICT environment ICTICT424 Address cyber security requirements ICTICT425 Implement WHS

engineering or related environment Elective units MEM03001B Perform manual production assembly MEM03002B Perform precision assembly MEM03003B Perform sheet and plate assembly MEM03004B Perform electronic/electrical assembly (production) MEM03005B Rework and repair (electrical/electronic production) MEM03006B Set assembly stations If you require RPL Kits with comprehensive benchmarking

Core units CHCCDE003 Work within a community development framework CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCPRT001 Identify and respond to children and young people at risk CHCYTH001 Engage respectfully with young people CHCYTH002 Work effectively with young people in youth work context CHCYTH003 Support young people to create opportunities in their lives CHCYTH004 Respond to critical situations CHCYTH010 Provide services for young people appropriate to the needs and circumstances HLTWHS001 Participate in workplace health and safety Elective units CHCCCS009 Facilitate responsible behaviour CHCCCS016 Respond to client needs CHCCCS003 Increase the safety of individuals at risk of suicide CHCMHS007 Work effectively in trauma informed care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-SIRXCEG003 Build customer relationships and loyalty Self-Study Guide ethics and privacy policies inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner