Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency CUAPHI411 Capture images in response to a brief CUAPHI403 Enhance
MEM18048B Fault find and repair/rectify basic electrical circuits MEM18049C Disconnect/reconnect fixed wired equipment up to 1000 volts a
implement and test enterprise communication solutions ICTNWK562 Configure internet gateways * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFFM3030 Produce manual and computer-aided production drawings MSFGN2001 Make measurements and calculations MSFGN3005 Read and interpret work documents MSFFM3031 Prepare cutting lists from design and production documentation Elective units MSFFM2016 Join solid timber MSFFM3041 Determine and document requirements for cabinetry installation MSFFM2017 Hand make timber joints MSFFM2018 Operate basic static machines safely MSFFM3042 Fabricate cabinetry MSFFF2012 Prepare surfaces for finishing MSFFM3026 Produce angled and curved components using manufactured board MSFFM3028
Learner Guide-AMPS304 Thaw product - water SCORM Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce