Unit Knowledge Guide-ICTCBL323 Test cables and systems on customer premises Recently Added equipment and merchandise SIRCCPM006 Develop

equipment and merchandise SIRCCPM006 Develop a pharmacy product and service range SIRCDIS002 Deliver medicines to customers outside the pharmacy If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR414 Lead team effectiveness CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4012 Read and interpret plans and specifications CPCCDE4001 Plan and prepare for activities on demolition sites CPCCDE4002 Plan demolition work to minimise risk to health

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSFLT511 Assist customers to budget and manage own finances FNSORG501 Develop and manage a budget FNSFMK521 Analyse financial markets and information FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSORG506 Prepare financial forecasts and projections * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-ICTCBL323 Test cables and systems on customer premises Recently Added equipment and merchandise SIRCCPM006 DevelopOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner