Unit Knowledge Guide-AURAFA108 Interpret and apply automotive repair instructions AVI aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

test and service batteries Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR010 Repair wiring harnesses and looms AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

cords and accessories for low voltage circuits UEEEL0024 Test and connect alternating current (a

neck and shoulder massages for relaxation Group C SHBXCCS004 Recommend products and services Group C SIRRINV001 Receive and handle retail stock Group C SIRRMER001 Produce visual merchandise displays Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AURAFA108 Interpret and apply automotive repair instructions AVI aggressive or abusive customers SITXINV006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner