Unit Knowledge Guide-FWPCOT2234 Dock material to length HLTINFCOV001 procedures and programs to meet

procedures and programs to meet legislative requirements Elective units BSBWRT401 Write complex documents BSBSUS401 Implement and monitor environmentally sustainable work practices BSBRES411 Analyse and present research information BSBPMG522 Undertake project work BSBITU402 Develop and use complex spreadsheets BSBFIA412 Report on financial activity BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCINF304 Install and terminate extra low voltage wiring systems AHCIRG337 Measure irrigation delivery system performance AHCIRG338 Troubleshoot irrigation systems AHCIRG339 Monitor soils under irrigation AHCIRG340 Install irrigation pumps AHCIRG342 Interpret irrigation plans and drawings AHCIRG345 Install pressurised irrigation systems AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCDRG305 Install drainage systems AHCDRG306 Measure drainage system performance AHCDRG307 Troubleshoot drainage systems AHCDRG308 Maintain and repair irrigation drainage systems AHCIRG301 Install gravity fed irrigation systems AHCIRG328 Operate irrigation controller and sensor technology AHCIRG336 Operate and maintain gravity fed irrigation systems AHCCHM101 Follow basic chemical safety rules AHCCHM201 Apply chemicals under supervision AHCIRG341 Operate and maintain irrigation pumping systems AHCIRG343 Operate irrigation injection equipment AHCCHM304 Transport and store chemicals AHCIRG349 Recommend irrigation products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-FWPCOT2234 Dock material to length HLTINFCOV001 procedures and programs to meetOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner