Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection If you require RPL Kits with comprehensive benchmarking
health and work practices Elective units BSBSMB304 Determine resource requirements for the micro business BSBSMB403 Market the small business BSBSMB404 Undertake small business planning BSBSMB405 Monitor and manage small business operations BSBSMB406 Manage small business finances SHBBBOS001 Apply cosmetic tanning products If you require RPL Kits with comprehensive benchmarking
taxation and insurance requirements for the micro business BSBWOR301 Organise personal work priorities and development ICPPRN384 Set up and produce basic digital print * We can develop additional elective units that are not listed on request (Please contact us for further information)
anthropometrics and proxemic considerations to a product MSFFDT5002 Assess and resolve technical integrity of a design MSFFDT5004 Construct custom furniture using advanced techniques MSFFDT5005 Design a batch or limited production item of furniture CPCCWHS2001 Apply WHS requirements
Unit Knowledge Guide-MSFFP2020 Undertake a basic furniture making project MEM Core units BSBCUE203 Conduct customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner