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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
CPCCCM1013A Plan and organise work
operate and troubleshoot medium enterprise switches ICTNWK509 Design and implement a security perimeter for ICT networks Additional electives ICTNWK527 Manage an enterprise virtual computing environment ICTNWK531 Configure an internet gateway ICTNWK535 Install an enterprise virtual computing environment ICTNWK615 Design and configure desktop virtualisation ICTPMG501 Manage ICT projects ICTSAD506 Produce a feasibility report ICTSUS601 Integrate sustainability in ICT planning and design projects ICTNWK525 Configure an enterprise virtual computing environment * We can develop additional elective units that are not listed on request (Please contact us for further information)
emergency response and evacuation procedures to maintain security CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations CPPSEC2105 Provide quality services to a range of security clients CPPSEC2106 Protect self and others using basic defensive techniques CPPSEC2107 Patrol premises to monitor property and maintain security CPPSEC2108 Screen people
services and assets CPCCLDG3001 Licence to perform dogging CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements
RPL Kit-BSBLED401 Develop teams and individuals MSS Core units BSBCUE203 Conduct customerOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information
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