SCORM Compliant Package-ICTDBS606 Determine database functionality and scalability TLI Learner Guide

Learner Guide

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Class activities book The class activities book helps VET trainers and assessors to create an interactive learning environment

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCECE041 Maintain a safe and healthy environment for children CHCECE042 Foster holistic early childhood learning

SCORM Compliant Package-ICTDBS606 Determine database functionality and scalability TLI Learner Guide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.